Stay Cozy Grippers Soft Sole Infant First Steps Crib Fleece Bootees

Stay Cozy: These fleece bootees ensure your little one stays warm and snug, providing comfort and protection against the chill.

Grippers: With built in grippers on the sole, these bootees offer traction and stability, helping your infant maintain balance as they take their first steps.

Soft Sole: The soft sole of these bootees is gentle on your baby's delicate feet, allowing natural movement and flexibility while providing support.

Infant First Steps: Designed for infants taking their first steps, these bootees are lightweight and comfortable, encouraging confidence and exploration.

Crib Fleece Bootees: Perfect for crib time or indoor play, these fleece bootees keep your baby's feet cozy without restricting movement.

By highlighting these features, you emphasize the warmth, grip, comfort, and suitability for infant development that these bootees offer.

At Bootees, we are committed to ensuring a smooth and efficient shipping process to deliver your baby booties promptly and in perfect condition. Here are the key details of our Shipping Policy:

Order Processing Time:

We strive to prepare and dispatch your orders within 1-2 business days (excluding weekends and holidays) from the time of purchase. Our dedicated fulfillment team meticulously handles each item to ensure it's packed securely and ready for shipment.

Order Cut-off Time: 10:00 PM (UTC-7)

Shipping Options:

• Standard Shipping: Our standard shipping method typically delivers orders within 5-7 business days. This service is provided at no additional cost to our customers.
• Expedited Shipping: For those seeking faster delivery, we offer expedited shipping options with delivery times ranging from 3-5 business days, available for a fee of $6.99 USD.
• We offer free shipping on orders over 100$!

Shipping Parties:

We use the following shipping parties: 

• United States Postal Service (USPS)
• United Parcel Service (UPS)
• FedEx
• DHL Express
• Amazon Shipping
• Regional Carriers (e.g., LaserShip, OnTrac)

Order Tracking:

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. This enables you to monitor the status of your shipment and accurately estimate its arrival time.

Peak Season Considerations:

During peak seasons or periods of high demand, such as holidays and promotional events, slight delays in shipping times may occur. We appreciate your patience and understanding during these times, and please be assured that we are working diligently to ensure timely deliveries.

Shipping Restrictions:

While we strive to accommodate all customers, please note that we may be unable to deliver to certain locations. Additionally, shipping to multiple addresses within a single order is currently not supported.

Tax Policy:

At Bootees, transparency and simplicity are core values. Therefore, we do not impose any additional taxes or hidden fees on our customers. The price you see at checkout is the final price you'll pay.

Customer Support:

Your satisfaction is our top priority. If you encounter any issues or delays with your shipment, our friendly and knowledgeable customer support team is available to assist you. Simply reach out to us at:

EMAIL: support@bootees.shop

CUSTOMER SERVICES: Monday to Saturday: 9:00 AM – 5:00 PM (UTC-7)

WAREHOUSE ADDRESS: 2378 18Th St, San Pablo, CA 94806, United States.

OFFICE ADDRESS: An Hoa, Huong An Ward, Hue City, Thua Thien Hue 530000, Vietnam

We'll promptly address any concerns or inquiries you may have.

Thank you for choosing Bootees for your baby booties needs. We're dedicated to providing you with reliable, high quality products, and exceptional service every step of the way.

At Bootees, we strive to ensure your complete satisfaction with every purchase, and our Returns & Refunds Policy is designed to make your experience seamless and stress free. Here's how it works:

Initiating a Return:

To initiate a return, please ensure the item is unused, in its original condition, and with all tags intact. Returns are accepted within 30 days of purchase.

Refund Process:

Our refund process is straightforward and efficient. Upon receipt and inspection of the return, the refund will be promptly transferred to the original payment method. Please allow 5-7 business days for the refund to be processed. For expedited processing, we recommend providing visual evidence such as photos or videos showing any defects or damage for a quick resolution.

Steps to Initiate Refund:

• Contact our customer service team at support@bootees.shop to begin the return process.
• Provide the reason for return along with your order number.
• Await instructions on the return shipping address.
• Once we receive and verify your return (usually within 72 hours), you will receive a confirmation email.
• Refunds, if applicable, will be processed within 7 days. Please note that your bank or credit card company may require an additional 3-5 business days to process.

Scenarios and Insurance:

• Customer Dissatisfaction: If the return is due to customer dissatisfaction, return shipping costs are the customer's responsibility. Refunds will be issued for the item cost less the original shipping charge.
• Defective Product: In case the product is defective, please provide clear pictures of the defect to support@bootees.shop. We will arrange a return label, and upon inspection, we will issue a full refund.
• Damaged Package: If your package arrives visibly damaged, document the damage with photos and contact us immediately. We will work with the carrier to resolve the issue, offer a replacement, or refund accordingly.
• Wrong Product or Size: If the product sent to you is incorrect or the wrong size, contact us at support@bootees.shop for further instructions. We'll provide a return label, and upon receiving the item, we'll dispatch the correct product or issue a refund.
• Non Arrival of Product: Contact us immediately if your product is past the expected delivery date and you have not received any notification from us. We will resolve the situation and refund your entire amount if necessary.

Cancellation Policy:

If you wish to cancel your order after confirmation, contact support@bootees.shop. You will not incur any loss from the cancellation, and it can be done without any costs.

For any questions or concerns regarding returns and refunds, our dedicated customer service team is available at:

EMAIL: support@bootees.shop

CUSTOMER SERVICES: Mon-Sat: 9:00 am–5:00 pm (UTC-7)

WAREHOUSE ADDRESS: 2378 18Th St, San Pablo, CA 94806, United States.

OFFICE ADDRESS: An Hoa, Huong An Ward, Hue City, Thua Thien Hue 530000, Vietnam

Thank you for choosing Bootees for your baby booties needs. Your trust is invaluable to us, and we eagerly look forward to providing you with exceptional service!